A pilot drone delivery project in Australia has come underfire amid claims the flying devices are creating a constant buzzing noise and frightening pets.
Project Wing first started trials on burrito-deliveries in Virginia in 2016 and then moved its testing site to southeastern Australia last year.
But while the scheme has proved a hit with many, neighbours of some customers in Bonython, a suburb of the capital Canberra, have complained about the impact the drones are having on their day-to-day lives.
Some have complained about the noise, others say the drones scare their dogs and one woman said she returned home to find hot chocolate she had not ordered outside her home after a customer entered the wrong address for a delivery.
A pilot drone delivery project in Australia has come underfire amid claims the flying devices are creating a constant buzzing noise and frightening pets. The firm's promotional footage shows one of its drone lowering a delivery in Australia
Some have complained about the noise, others say the drones scare their dogs and one woman said she returned home to find hot chocolate she had not ordered on her doorstep after a customer entered the wrong address for a delivery. Pictured: A drone makes a delivery in Bonython, a suburb of the capital Canberra
Robyn McIntyre, who lives in Bonython, told the Wall Street Journal that she was indoors when she heard what sounded like a 'chainsaw gone ballistic'.
It turned out to be a drone on a delivery as part of another test by the company, a subsidiary of Alphabet Inc.
The 64-year-old complained that she had recorded ten flights over her house in just 2.5 hours on a recent occasion - making it hard to concentrate on her work.
A local dog club said some members were steering clear of an area close to where the drones take off because their pets become nervous.
The strength of feeling has led to the setting up of the Bonython Against Drones group.
A woman called Coleen, quoted in a bulletin on the website, said: 'I was home on Sunday and absolutely horrified at the fear my dog showed when a drone came over the house and this occurred numerous times during the day.
'He frantically raced around the yard and became oblivious to anything in his way and I was unable to distract him as he was so terrified. If he had been able to escape the yard he would have been gone.
'I investigated on google what they were doing and I learnt that Project Wing is trialling a delivery service in Bonython and this will avoid 'traffic congestion' and allow faster delivery of your food - in this instance burritos!'
She added: 'I also believe there are major privacy issues with these drones flying over and then hovering in suburbs especially when the majority of residents would have no interest in this unnecessary "delivery service". Such a service may be useful in a high density area such as Sydney or a remote area but definitely not in the Canberra region.'
Local politicians have voted to launch a probe into such deliveries and the trial's impact on the environment and economy.
Project Wing first started trialing burrito-deliveries in Virginia in 2016 and then moved its testing site to southeastern Australia last year
A drone is pictured flying over a house in Australia in promotional footage released by the firm
Packages are stored in the drone's 'belly' then dropped on a string before being gently lowered to the ground
One woman told WSJ she came home to find hot chocolate had been mistakenly delivered to her home after a customer selected the wrong address when ordering. It had leaked over her driveway from an aerodynamically shaped box in front of her home.
Wing says it aims to improve its service with quieter drones and changes in is flight paths. Deliveries are currently free.
The drones have a wingspan of about 3,5ft and have a top speed of about 78mph.
Orders are prepared in containers near the test area with the drones flying autonomously using GPS and a camera.
It can take off or land without a runway, and can hold its position hovering in one spot to gently drop packages.
Packages are stored in the drone's 'belly' then dropped on a string before being gently lowered to the ground.
At the end of the tether, there's a little bundle of electronics the team call the 'egg,' which detects that the package has hit the ground, detaches from the delivery, and is pulled back up into the body of the vehicle.
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News Pictures Australians say pilot drone deliver project subjects them to constant buzzing
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