A BRIT and his Aussie wife have blasted Virgin for negligence after their pet dog died of heat stroke when he was left in sweltering 32C on an airport runway.
Neil Maccabee, 56, and his wife Kristina were travelling with seven-year-old French bulldog Bruno from Townsville, Australia, to Sydney on Boxing Day.
But when they landed they were told by Virgin staff that their pet had perished.
The heartbroken couple are awaiting the results of the official RSPCA autopsy but have been told that Bruno probably died of heatstroke.
They have slammed Virgin Australia, after saying that they spotted Bruno’s carrier on the tarmac in baking temperatures for up to 40 minutes.
The airline has dismissed the claim, saying that Bruno was only on the tarmac for minutes, but they have refused to release CCTV footage of the incdident.
Former BBC employee Neil said: “We believe Virgin Australia has been negligent in their duty of care towards Bruno.
“To leave a dog in a plastic caged container on the tarmac in tropical heat for any length of time is indefensible.
“Why won’t they show us the CCTV footage? We both looked out of the window and saw Bruno’s pet carrier on a buggy, waiting to be loaded.
“I want them to acknowledge that they failed to follow the correct procedures.”
Mr Maccabee moved Down Under with his wife 13 years ago and now lives in Wentworth Falls, New South Wales.
A Virgin spokesman said: “Our team followed all correct processes when transporting Bruno and ensured he had water and was placed in an undercover, shaded area prior to boarding.
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“In no circumstance was Bruno left on the tarmac for an extended period of time.
“Unfortunately, there are inherent risks in transporting brachycephalic [flat-faced] breeds such as Bruno, due to the respiratory issues often experienced by the animal while in transit.
“As part of the booking process, guests are required to acknowledge the risks associated with transporting these breeds.”
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https://textbacklinkexchanges.com/brit-blasts-virgin-after-his-beloved-dog-bruno-dies-having-been-dumped-on-airport-tarmac-in-32c-heat-for-40-minutes/
News Pictures Brit blasts Virgin after his beloved dog Bruno dies having been ‘dumped on airport tarmac in 32c heat for 40 minutes’
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