Tesla's Chief Executive Officer Elon Musk admitted that his car company is facing some logistical problems with deliveries.
A customer tweeted at Tesla and its creator complaining that the delivery of her purchased car keeps getting pushed back and now it's arrival date is 'delayed indefinite'.
Twitter user Megan Gale shared a picture of dozens of Tesla vehicles sitting in a railroad garage, complaining that she's yet to receive hers.
Elon Musk said Tesla has gone from 'production hell' to 'delivery logistics hell'
A customer tweeted at Tesla and its creator complaining that the delivery of her purchased car keeps getting pushed back and now it's arrival date is 'delayed indefinite'
Musk replied acknowledging that the company is struggling with delivery logistics
'There are 42 Tesla's sitting at the Union Pacific Railroad in SLC. My car is one of these. I've been told I was getting delivery the 8th, then the 15th, then the 20th, then the 22nd, and now my delivery has been delayed indefinite. @Tesla @elonmusk... Please make this right,' she tweeted Sunday evening.
'As a day 1 res/owner... With another Performance Model 3 on order as well... I feel like being an early adopter meant nothing. Frustrated barely begins to cover it, and silence from my delivery adviser. I can't wait until October, as I have no car. I just need my car,' she added.
Musk speedily replied, acknowledging the company's recent difficulties.
'Sorry, we've gone from production hell to delivery logistics hell, but this problem is far more tractable. We're making rapid progress. Should be solved shortly,' he replied on Twitter.
Replying to another Twitter user he said that Tesla needs to 'get through the insane car delivery logistics' over the next few weeks, before addressing production issues
He also acknowledged that earlier in the year Tesla struggled with meeting production targets
Musk also replied to another Twitter user complaining about Tesla car repair delays.
'Service & parts supply in general will be the top Tesla priority after we get through the insane car delivery logistics of the next few weeks,' Musk tweeted.
Tesla's ability to deliver on production targets has weighed on its stock in the past.
The company has been working on ironing out production bumps after it failed to meet production targets for its Model 3 sedans earlier in the year.
Last week Musk said that the company would be eliminating some color options for Tesla's electric cars in order to streamline production.
Link textbacklinkexchanges.com
https://textbacklinkexchanges.com/elon-musk-says-tesla-is-in-delivery-logistics-hell/
News Pictures Elon Musk says Tesla is in 'delivery logistics' hell
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